Hidden Beaches Japan Logo Hidden Beaches Japan
  • Home
  • Blog
  • About Us
  • Contact

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to Hidden Beaches Japan ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hiddenbeachesinjapan.com (the "Site") and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form or email
  • Subscribe to our newsletter or mailing list
  • Submit inquiries about our travel guides and services
  • Participate in surveys or promotions
  • Interact with our social media channels

Personal information may include: name, email address, phone number, postal address, travel preferences, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activities, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits
  • Geographic location information

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for basic Site functionality
  • Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, though disabling certain cookies may affect Site functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services and content
  • To respond to your inquiries and provide customer support
  • To send you newsletters, travel guides, and promotional materials (with your consent)
  • To analyze Site usage and improve user experience
  • To detect, prevent, and address technical issues and security threats
  • To personalize content and recommendations based on your interests
  • To comply with legal obligations and enforce our terms
  • To conduct research and analysis for travel industry insights

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Site and conducting our business, including:

  • Web hosting and cloud storage providers
  • Email marketing platforms
  • Analytics services (Google Analytics)
  • Payment processors (if applicable)
  • Customer relationship management systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information when required by law or in response to valid legal requests, including to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our terms and conditions
  • Protect our rights, property, or safety, or that of our users or the public
  • Investigate potential violations or fraud

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you have given explicit consent for such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure server infrastructure and firewalls
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary based on the type of information and purpose of collection:

  • Contact form submissions: 2 years from last contact
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: Up to 26 months (Google Analytics standard)
  • Marketing data: 3 years from last interaction

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

7.4 Objection and Restriction

You may object to or request restriction of certain processing of your personal information.

7.5 Withdrawal of Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

7.6 Opt-Out

You may opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@questandplay.com. We will respond to your request within 30 days.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, services, and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services integrated into our Site include:

  • Google Analytics (analytics)
  • Facebook Pixel (advertising)
  • Social media platforms (Facebook, Twitter, Instagram, LinkedIn)

9. Children's Privacy

Our Site is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including:

  • Standard contractual clauses approved by relevant authorities
  • Privacy Shield certification (where applicable)
  • Adequacy decisions by regulatory bodies

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@questandplay.com with "California Privacy Rights" in the subject line.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our lawful bases for processing your information include: consent, contract performance, legal obligation, and legitimate interests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a prominent notice on our Site

Your continued use of the Site after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hidden Beaches Japan
39B Jarvis Dip
Port Reyes, NSW 2689
Japan

Email: info@questandplay.com
Phone: +489794106220

Registration Number: 83510885

We will respond to your inquiry within 30 days of receipt.

15. Consent

By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Site immediately.

Hidden Beaches Japan

Your trusted guide to discovering Japan's secret coastal destinations and island escapes since 2020.

Quick Links

  • Home
  • Blog
  • About Us
  • Contact

Legal

  • Privacy Policy
  • Terms & Conditions
  • Refund Policy

Contact Info

39B Jarvis Dip
Port Reyes, NSW 2689
Japan
Phone: +489794106220
Email: info@questandplay.com

© 2025 Hidden Beaches Japan. All rights reserved. Registration No: 83510885